Looking for Roofing Contractors the BBB Way

Mother Nature’s mood swings

Roofing contractor in Charlotte

Charlotte and Concord, NC, like much of the East Coast, are experiencing wild swings in temperature and sunny days alternating with heavy rain. This sort of weather puts a surprising amount of wear and tear on the roof. It may not be long before you find yourself looking for a roofing contractor to fix the damage before you need to completely replace the roof.

Start with the Better Business Bureau. This organization recorded over five million inquiries about roofing contractors in 2015, along with over 6,400 complaints. They’ll give you a list of accredited roofing contractors in your area.

The BBB’s advice on roofing contractor in Charlotte

The Better Business Bureau has some recommendations on how you can find a roofing contractor in Charlotte you can trust. They suggest you start by ruling out any of the following:

  • Roofing contractors that don’t have a license, permits, insurance information or a permanent place of business.

* Roofing contractors who show up at your door and ask to inspect your roof, or tell you your home is unsafe. (Especially if they show up after a storm. In the business, these people are called “storm chasers.”)

  • Roofing contractors who only accepts cash, put pressure on you, try to scare you, demand all or most of the payment up front or say they have roofing material left over from another job. (Especially if they say anything you know for a fact to be false.)

With them out of the way, the BBB suggests you look for a roofing contractor that’s a member of at least one professional association. Go to home shows in order to meet roofing contractors face to face. Go to friends and family and ask them for recommendations. When you talk to a roofing contractor, ask for references, such as previous customers. Get everything in writing, and read all the fine print before you sign anything. Keep an eye out for the terms “cancellation fees” and “liquidation damages.” Some roofing contractors will use these to try to get money out of you if you choose another contractor after the insurance claim has gone through.

They also suggest you get at least three or four bids on a roofing project, although six or seven is better, and ask about the work, materials, cost and terms of payment. If one bid seems a lot lower than the others, don’t choose it. When in doubt, choose one of the bids in the middle.

Charlotte’s best roofing contractor

Advanced Roofing and Exteriors are the best roofing contractor in Charlotte and Concord, NC. They have been in business for over twenty years and have won the Angie’s List Super Service Award twice. This family-owned company is also a member of the Home Builders Association of Charlotte and an Owens Corning preferred contractor. They will plan their work schedule to suit your needs, and provide all the roofing materials themselves. Call today for a free estimate.

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Rating: 10 out of 10 (from 61 votes)

If Your Roof Is Old, It May Need Replacing

Deciding if you need to replace your roof

Roof installer in Charlotte NC

When should you replace your Charlotte or Concord, NC roof, instead of just repairing it? As with cars, when weighing the cost of repairs versus the cost of replacement, you have to consider the age of the roof and whether you might soon need to replace it anyway. An asphalt shingle roof should last about twenty years, and the repair costs start to go up in the second decade. If your roof is more than twenty years old, it might make more sense to replace it than to repair it again.

If it’s badly damaged enough, of course, you’ll have to replace it. This can happen if you spend a lot of time away from home and don’t have the chance to look at the roof often, or if you own a number of houses and fall behind on inspecting them. And sometimes, even if you try to keep an eye on things, the damage takes the form of slow deterioration of the whole roof rather than a collapse of part of it, so you don’t see the warning signs until it’s too late. Or sometimes the damage just happens all at once and there’s nothing else to be done.

What your roof installer will do

Before the work begins, you and your best roof installer in Charlotte NC will talk with you about what style of roof you want, and whether you want to save money in the short term or over the long term. The next step will be to plan the building of the roof and work out a schedule for it.

The first thing the roof installer will do is remove the old roofing material to get at the deck underneath. A good roof installer will do this without leaving any shingles or other debris lying around. The installer puts a water shield over the deck to keep rain from getting in through the nail holes. Then the installer lays the shingles so as to minimize the number of exposed nail heads. All this should take one to three days. While doing all this, the Concord, NC roof installer should also find and fix any defects in the attic that can lead to roof damage, such as bad ventilation that may cause overheated air or trapped moisture in the attic.

Best roof installer in Charlotte NC

Advanced Roofing and Exteriors are the best roof installer in Charlotte NC. They’ve won the Angie’s List Super Service Award twice. This family-owned company is also an Owens Corning preferred contractor and a member of the Home Builders Association of Charlotte. They will plan their schedule to fit your own, and provide the materials themselves. If you need a new roof, call today for a free estimate.

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Rating: 7 out of 10 (from 26 votes)

Even Metal Roofs Need Attention

Charlotte Metal roofing is a long-term investment

Metal roofing in Charlotte, NC

Although more expensive than asphalt shingles, metal roofing is a smart investment if you’re a Charlotte or Concord, NC homeowner and you want to stay in your house for more than twenty years — or if you just want to be able to resell it at a higher price. And if you’re a real estate investor trying to boost the resale value of the homes you own, it may also work for you. If a metal roof is maintained by professionals, it is capable of enduring the worst nature can throw at it for 40 to 60 years. It doesn’t get hit by lightning more often than other kinds of roof, and it will never catch fire. A metal roof reflects more sunlight than asphalt, so it doesn’t heat up as much as shingles. This will save power and lower AC bills in the summer. The Metal Roofing Association says a metal roof can cut homeowners’ insurance premiums by up to 35 percent in some states.

Finding the right metal roofing installer

But to have metal roofing installed — especially standing seam metal roofing and other types of roofing that aren’t anything like shingles or wooden shakes — you need workers who know how to do this particular kind of work and make sure the resulting roof will keep out the water and the noise of rain. It needs to be tight enough to hold out the rain, but with room to expand and contract with the temperature. When you need a local roofer to contract out a metal roofing job to, look for testimonials on the subject from previous customers to make sure they can do it and are good at it.

Once you have Charlotte metal roofing, check it regularly. You’ll start to see weathering within five to ten years — perhaps longer if the roof is steeply sloped, letting rain and snow slide off quickly. Rust needs to be taken care of before it spreads. Check the fasteners in the roof — those are often a weak spot. Even a metal roof needs care and attention.

Metal roofing from Charlotte’s best roofing contractor

Advanced Roofing and Exteriors are the best roofing contractors in Charlotte and Concord, NC, and they offer a 30 to 50 year warranty on their Charlottevmetal roofing panels and shingles. They have won the Angie’s List Super Service Award twice. This family-owned company is also an Owens Corning preferred contractor and a member of the Home Builders Association of Charlotte, among their other credentials. These licensed general contractors will give you a free estimate, plan their timeline for work to suit your schedule and provide the materials themselves. If you are interested in a metal roof for a building in Charlotte or Concord, NC, call today.

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Rating: 7 out of 10 (from 56 votes)

Shingle Repair, Shake and Tile Repair

Asphalt shingle repair in Charlotte

Shingle repair in Charlotte, NC

There are different kinds of roofing. Some last longer than others, some are easier to replace than others, and some cost more than others. A good residential roofer should be able to work with any kind of shingle or other roofing. Before replacing one kind of roof with another, make sure the new kind is no heavier — or if it is, that the structure of the roof will support the extra weight. A good residential roofing contractor will be able to assess your roof and determine if this is a good idea.

The good news is that asphalt shingles, the most popular kind of roofing, are fairly cheap, and shingle repair in Charlotte is not too complicated. The bad news is that asphalt shingles can be damaged by a variety of different things. They can be warped by overheating either from above (sunlight) or below (bad ventilation). Wind hitting them at the wrong angle can force them apart. Hail and pooling rainwater can damage them as well.

Ceramic, stone and synthetics

Ceramic and stone are heavy, and may not be advisable to walk on. Professional roofing as a must for shingle repair in this case. Synthetic shingles can look like anything, but are usually made to look like something more expensive than asphalt shingles. (If you want something that’s cheap and looks like asphalt, we recommend asphalt.) The biggest disadvantage is that new materials sometimes turn out to have problems in their second decade or so of use, so the material you use may have been taken off the market when you need to replace it. This is why you should seek out the advice of roofing experts on the materials you use.

Repairing wooden shingles and shakes

Wooden shingles are surprisingly resistant to rot and insects, if they have air circulating above and below and they’re washed and oiled from time to time. Wooden shingles split from logs are called shakes. They’re more durable and natural-looking than regular shingles.

As with asphalt shingles, shingle repair in Charlotte mostly involves replacing individual shingles and shakes as they suffer damage. There’s one complication — if the roof is old enough, the shingles may have been made and planed by hand, which will make them hard to replace. This is also the sort of work best left to roofing experts.

Shingle repair from Charlotte’s best roofing company

If you need someone to repair your shingle roof, Charlotte and Concord, NC’s best roofing company is Advanced Roofing and Exteriors. They have won the Angie’s List Super Service Award twice. This family-owned company is also an Owens Corning preferred contractor and a member of the Home Builders Association of Charlotte. Their experts can repair your roof and tell you how to keep it in repair. They will bring the new shingles and other materials themselves. Call today for a free estimate.

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Rating: 8 out of 10 (from 12 votes)

A Charlotte Residential Roofing Company With Many Skills

What you need in Charlotte residential roofing

Charlotte residential roofing in Charlotte, NC

When looking for a Charlotte or Concord, NC residential roofing company, you should have a clear idea of your needs. Different types of material involve different skills. Any residential roofing company worth its nails will know how to install, maintain and replace asphalt roofing, of course, because that’s the most common form of roofing. Metal roofing, although requiring less maintenance overall, requires a different set of skills. Slate roofing has the difficulty that you can’t walk on it — it can stand up to hail, wind and snow well enough, but the pressure of a 200-pound man stepping onto its surface is liable to crack it. Wooden shake or shingle roofs need a little air circulating under them in order to dry properrly, and if they don’t have this, they’re vulnerable to moss, mildew and fungi.

If you only own one house, this isn’t a problem. You can hire a Charlotte residential roofing company that specializes in the sort of roof you have. But if  you’re a real estate investor who owns multiple properties with different kinds of roof, or a major contractor looking for a local company to farm out work to, and you find a roofing company that can maintain any sort of roof, cling to that company with all your might.

The right Charlotte residential roofing company

When looking for a Charlotte or Concord, NC residential roofing company, look for one that can replace a roof completely in one to three days, without damaging the grounds or leaving bits of roofing materials and other debris around the home or yard. They should be willing to discuss the job with you beforehand and develop a schedule which will get the job done on time without compromising on quality. Check the Better Business Bureau rating of any residential roofing company you’re thinking of working with. Look for their licensing and insurance information and see if they’re in any professional associations.

When choosing a company, get bids from six or seven contractors. If you can’t decide, pick one in the middle of the price range. And when you choose a company, be sure to get a warranty on the roof. If anything is wrong with the new roof, you should be able to get in touch with them quickly, and they should be ready to fix it right away.

Charlotte’s best residential roofing company

Advanced Roofing and Exteriors are the best roofing contractor in Charlotte and Concord, NC, having won the Angies List Super Service Award twice. This family-owned company is also a member of the Home Builders Association of Charlotte and an Owens Corning preferred contractor. They will plan their work schedule to suit your needs, and provide all the roofing materials themselves. Whatever your Charlotte residential roofing needs, call today for a free estimate.

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Rating: 9 out of 10 (from 59 votes)

After the Storm — for Homeowners and Contractors

If you’re a homeowner after the blizzard

Residential roofer in Charlotte, NC

With winter storms having hit the Charlotte and Concord, NC area, many people are already finding that the roofs of their homes have suffered damage — damage that they’ll want repaired before the next big storm. That, unfortunately, means that the storm chasers will be showing up, knocking on everyone’s doors and offering their “services” as residential roofers. Some of these people will demand payment (or a large chunk of it) up front and then disappear with the money. Some of them will offer free inspections, and then damage your roof themselves and blame the storm.

Others will just offer poor service. You’ll set up a time for the repairs, rearrange your schedule so you can let them in to do the work, and they’ll reschedule at the last minute. Or they’ll do work that looks good on the surface, but doesn’t hold up very long. Or they’ll do decent repairs but neglect to tell you about more serious long-term problems your roof has.

If you’re a homeowner, you need to resist the urge to hire the first residential roofer that shows up, and instead do the homework necessary to make sure you’re hiring not just a legitimate firm, but a good one. That means looking up their licensing and insurance information online. It also means checking with the Better Business Bureau, Angie’s List and other people who keep ratings of residential roofers. Get a list of six or seven roofers you can accept bids from. Look for residential roofers that have been in business for as long as possible. Less than one tenth of one percent of contractors are able to stay in business for ten years or more.

If you’re a residential roofer

If you are a residential roofer, at times like this smart homeowners are giving you work than you can actually do within a reasonable amount of time, which means it’s time to start subcontracting. If you’re local, you probably already know some of the other residential roofer in your area, and have a good notion of who to stay away from. If you’re national, you need to put at least as much effort into looking for a top residential roofer as a homeowner would.

The top residential roofer in Charlotte or Concord, NC

Advanced Roofing and Exteriors are the top residential roofer in Charlotte and Concord, NC, having won the Angie’s List Super Service Award twice. This family-owned company is also a member of the Home Builders Association of Charlotte and an Owens Corning preferred contractor. They’ll plan their work schedule to suit your needs, and provide all the roofing materials themselves. Whether you need a completely new roof or just need to fix an old one, call today for a free estimate.

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Rating: 10 out of 10 (from 96 votes)

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