Roof installer in Charlotte, NCRoof installer FAQ

I’m trying to find a roof installer for my home in the Charlotte and Concord, NC area. What’s the first thing I should know about a roof installer?

Your roof is one of the most important parts of your house, and you will want to make sure that whoever is installing the roof will do quality work. Check to make sure the roof installer has a license to work in the state of North Carolina. You can do this at the web site of the North Carolina Licensing Board for General Contractors (www.nclbgc.org). Having a license doesn’t mean the company is reliable, but if they don’t have one, don’t let them on your roof. If your roof is still under warranty, it’s likely that even having repairs done by anyone without a license will void the warranty — so you certainly don’t want them installing the roof.

Who do I ask about roof installer?

Start by asking your friends and neighbors, and any family who live in the area. They may be able to recommend — or not recommend — a roof installer.

You can also check the installers’ own websites. All the reviews there will be positive, of course, so if there are a lot of them, it’s a good sign.

Where are some good places to look for reviews that aren’t just glowing testimonials?

Try the websites of Angie’s List, Google Places, Yahoo Local, Manta, Merchant Circle and YellowPages.com. Bear in mind that a negative review isn’t an automatic disqualifier — you should check to see what, if anything, the installer wrote in response.

While you’re at it, look up their ratings on the Better Business Bureau website. A good company will have a rating in the A range. Angie’s List and Owens Corning also rate roof installers.

What questions should I ask the installers themselves?

Ask for references from previous customers who’ve had roofs similar to yours that have been installed in the last few years. Ask about the timetable and cost of the project. You will also want to ask if this particular job will require a permit, and if the installer will subcontract any of the work.

How many installers should I ask?

Try to get six or seven competitive bids. If in doubt, pick a bid in the middle.

The best roof installer in Charlotte or Concord, NC

Advanced Roofing and Exteriors are the best roof installer in Charlotte and Concord, NC. They’ve won the Angie’s List Super Service Award twice. This family-owned company is also an Owens Corning preferred contractor and a member of the Home Builders Association of Charlotte. They’l give you a free estimate, plan their schedule to fit your own, and provide the materials themselves. If you need a roof installer or roof repair services, call today.

Roofing contractor in Charlotte, NCDon’t trust the storm chasers

Given the kind of weather Charlotte and Concord, NC have been having, you may be in the market for a roofing contractor. Don’t wait for the contractor to come to you — you may not want the ones you get. There are many “storm chasers” who will show up at your door offering to inspect or repair your roof. Some of them will demand payment up front and then disappear, or do substandard work. None of these companies ever stay in business more than a year — usually much less — so be sure to choose a roofing contractor that’s been around for years.

Start by looking for a local company. If a nationwide firm repairs your roof in an unsatisfactory way, their reputation isn’t going to suffer much harm as a result. A local company, on the other hand, absolutely depends on repeat business and its good reputation within the community it operates in. Web sites such as manta.com can help you find local roofing contractors. You can also ask your friends and neighbors if they know of any roofing contractors they’d recommend.

Ratings for roofing contractors

When you have a list of ten or so local roofing contractors, you can start looking at their reputation online. First, go to their websites and see how many testimonials they have from previous happy customers.

Then, look for their ratings. Two groups who rate roofing contractors are the Better Business Bureau and Angie’s List. The Better Business Bureau is a nonprofit that collects reviews of businesses and handles consumer complaints, acting as an intermediary between businesses and consumers. They never endorse a specific business or product — they only rate them. Angie’s List does similar work. Owens Corning also assesses roofing contractors. Home builders associations and other professional groups also have standards of their own.

The BBB also has advice on judging the honesty of contractors who work for you. They recommend going to home shows, getting six or seven bids on any project, asking about work, materials, cost and terms of payment, making sure your contractor has the right licenses, permits and insurance, paying by check or credit card, and getting everything in writing. They also recommend never doing business with a contractor who tries to pressure you.

Charlotte’s best roofing contractor

Advanced Roofing and Exteriors are the best roofing contractor in Charlotte and Concord, NC, having won the Angie’s List Super Service Award twice. This family-owned company is also a member of the Home Builders Association of Charlotte and an Owens Corning preferred contractor. They will plan their work schedule to suit your needs, and provide all the roofing materials themselves. If you need a roofing contractor, call today for a free estimate.

Shingles in Charlotte, NCFrequently asked questions about shingles, tiles and shakes

What are the differences between asphalt, wood, tile and slate roofs?

Asphalt shingles are the most popular. As recently as 2014, asphalt shingles accounted for the biggest share of roofing demand. They usually last about 20 years, but shingle repair will probably be needed at some point.

Wooden shingles, which are most often made of cypress, pine, redwood or western red cedar, last from 30 to 40 years. They resist rot and insects surprisingly well, but they can catch fire. Wooden shingles made from splitting rather than sawing wood are called shakes, and last a lot longer than regular wooden shingles.

Tile lasts even longer than wooden shakes — potentially more than a hundred years. It can be any color you like, is energy-efficient, fire-resistant and weatherproof. Its biggest disadvantage is its weight — don’t switch to tile roofing until you’ve heard from your roofer that your roof is strong enough to support it.

Slate shingles can last for centuries and are completely water-resistant, but can be quite brittle. They’ll stand up to impacts, but not the continuous pressure of a human foot — so don’t try to walk on them.

What sort of things can create a need for shingle repair?

Severe storms, such as hurricanes, are the biggest concern. Constant sun can also overheat the roof, leading to blistering and warping. Wind blowing over the shingles will force open the gaps between them until a loose shingle is torn free. If the gutters of your roof become clogged, rainwater may pool on your roof and cause water damage. Poor attic ventilation can lead to overheating and warp the shingles.

What are some of the signs I need shingle repair?

If you have asphalt shingles, check your roof gutters for whitish sand-like granules. Those are added to the shingle to block ultraviolet light, and if they’re starting to wear off, some of your shingles will soon need replacing.

Why can’t I do the shingle repair myself?

There are several reasons. For one thing, it’s dangerous to walk around up there, especialy if it’s damp. For another thing, if your roof is still under warranty, trying to fix it yourself will void the warranty, because the quality of your shingle repair is likely to be much less than that of a professional roofer.

Shingle repair by Charlotte’s best roofing company

If you need someone to perform shingle repair on your roof, Charlotte and Concord, NC’s best roofing company is Advanced Roofing and Exteriors. They have won the Angie’s List Super Service Award twice and are an Owens Corning preferred contractor and a member of the Home Builders Association of Charlotte. Call today for a free estimate on shingle repair.

Metal roofing in Charlotte, NCEven a metal roof needs a little protection

Summer is as good a time as any in Charlotte to replace your roof — possibly with a metal roof. If you’re wondering how much metal roofing costs, the exact price depends on the metal and the type of roofing. Aluminum and steel are the least expensive roofing metals. Aluminum is lighter and more rust-resistant, but galvanized steel can withstand wind and hail better. Copper is the most durable, but also one of the most expensive. Your residential roofing company should have a price list.

If you plan on keeping your Concord, NC house more than twenty years, you’ll make back the cost of your roof just from never needing to replace it and only needing to repair it a little. There are steps you can take to make sure your metal roofing will live up to its potential for endurance:

  • Try to avoid walking on your roof. Not only is this dangerous, it may scuff or dent it. If you need to examine your roof, do so from a ladder propped against the side of your house.
  • Bringing some metals into contact with each other — copper with aluminum or steel, for example — can cause galvanic corrosion, so make sure the screws holding your roofing in place are the same metal as the roofing itself.
  • After every heavy storm, inspect the edges and seams of the roofing for rust or signs the sealant is wearing off.
  • If housepainters are working on your walls, don’t let them use paint sprayers too close to your roof. If paint gets on your roof, you might never be able to clean it off.
  • Don’t let debris build up on your roof. This usually won’t be a problem — rain will wash fallen leaves off the smooth surface of the metal. But use a long-handled brush to clean debris out of the valleys. And if a tree limb is rubbing up against your roof, have it cut.
  • Clean your gutters regularly. Don’t let them become clogged — water pooling on metal roofing is one of the few things that can hurt it.

Get metal roofing from Charlotte’s best contractors

Advanced Roofing and Exteriors are Charlotte’s best roofing contractors, and they offer a 30 to 50 year warranty on their metal roofs. They have won the Angie’s List Super Service Award twice. This family-owned company is also an Owens Corning preferred contractor and a member of the Home Builders Association of Charlotte. These licensed general contractors will give you a free estimate, plan their timeline for work to suit your schedule and provide the materials themselves. If you are interested in a metal roof for a home or business in Charlotte or Concord, NC, call today.

Roofer in Charlotte, NCStay away from the storm chasers

After every storm of the kind Charlotte and Concord, NC have had recently, the storm chasers come out. These are roofers, or people claiming to be roofers, who show up at your doorstep offering to repair your roof or asking to inspect it. Some of them will demand a large chunk of the payment up front and then disappear into the night, taking your money with them. Some of them, while inspecting your roof, will vandalize it in such a way as to make it look like weather damage and then generously offer to repair it for what they insist is a reasonable price. And some will just do completely substandard work.

Don’t do business with these people. Instead, ask your friends and neighbors to recommend roofers they’ve worked with. Go to Angie’s List and the Better Business Bureau and search for roofers in your area. Local roofers are the best — they depend on their reputation and repeat business more than national roofers. A family-owned and family-run business will also take greater pride in the quality of its work. Another advantage of a small, local business is that if you do have a complaint, you may be able to take it directly to the head of the company. Get a big enough list of roofers that you can accept six or seven bids. If in doubt, pick one of the ones in the middle.

More things to look for in a roofer

When checking manta.com and other sources for lists of roofers, look for a roofer that has been in business for as long as possible. Less than one tenth of one percent of contractors are able to stay in business for ten years or more. If you find a roofer that’s been in business for more than ten years, you know three things — this company must have provided good service to stay in business so long, they have lots of experience, and if you need more work done later, they will still be around to do it. You will want a roofer that offers free estimates and does the job on time, within the estimate, without damaging your property or leaving debris around.

Charlotte’s best roofers

Advanced Roofing and Exteriors are the best roofer in Charlotte and Concord, NC. They have been in business for over twenty years and have won the Angie’s List Super Service Award twice. This family-owned company is also a member of the Home Builders Association of Charlotte and an Owens Corning preferred contractor. They will plan their work schedule to suit your needs, and provide all the roofing materials themselves. Whether you need a completely new roof or just need to fix an old one, call today for a free estimate.

Residential roofing company in Charlotte, NCLooking over your roof

How long has it been since you checked your roof for signs of damage?

This is actually the perfect time of year to do this. After sunrise, when it’s light enough but before it gets too hot, you should set a ladder against the house and climb up to check the shape of the roof. (Don’t actually climb on the roof. That’s best left to a professional residential roofing company.) Check the outside of the roof for signs of sagging, and make sure there isn’t any debris blocking the roof valleys. Look at the metal flashing around the chimneys, skylights, pipes and vents. Look at the shingles to make sure they aren’t cracked, warped or displaced. Check the rain gutters for clogs or leaks, and look for shed granules. A small leak in the seam of the gutter can be fixed with a caulking gun, but in most cases, if it looks as though anything is wrong, you should call a residential roofing company to fix it.

If you do need a residential roofing company, ask your friends and neighbors if they know of a good company that has done roofing work in your area for a long time. Check the BBB rating of any company you’re considering hiring. Get multiple bids, but don’t just hire the cheapest — they may be promising a better deal than they can deliver.

Looking at the attic

Get a thermometer that goes up to at least 130 degrees and put it in the attic. On a hot summer afternoon, go up to check the temperature. Ideally, it shouldn’t be more than 110 degrees inside. If it’s over 120 degrees, you have a ventilation problem, which could lead to warping of the shingles the same way overheating from the sun can. Putting a fan in a window might solve this. If that doesn’t work, you might need to call a residential roofing company and have them install a vent.

On a rainy day, check for leaks and excess moisture. Also, look at the framing structure from below.

The best residential roofing company in Charlotte and Concord, NC

Advanced Roofing and Exteriors, a family-owned company, is the top residential roofing company in Charlotte and Concord, NC. They have won the Angie’s List Super Service Award more than once. They are also also a member of the Home Builders Association of Charlotte, an Owens Corning preferred contractor and a certified installer for Certainteed, GAF, Owens Corning and Tamko roofing products. They can deal with all aspects of building, maintenance and repair. They will plan their work schedule to suit your needs and provide all the materials themselves. Whether you need a new roof or need to repair an old one, call today for a free estimate.

Reroofing gone wrong

Roof installer in Charlotte, NCReroofing can sometimes hide problems

(The following is a dramatization.)

When the Wilde family saw that the shingles were getting worn and warped on their 15-year-old roof, they had to decide whether to replace it or just reroof. Reroofing would be quicker (not a small concern, since it was raining every few days) and would save them a lot of money on labor and disposal of the old shingles. On the other hand, hiring a roof installer and replacing the roof completely would get rid of the problem for at least another fifteen years… assuming it was done right, of course.

The deciding factor was that they had heard of people being taken advantage of by roof installers, and didn’t want to risk going through that themselves. So they had a fresh layer of shingles laid down over the existing roof.

This seemed like a good idea at the time. But about the same time next year, when the roof was sagging over much of its surface, it became obvious that there was a problem.

The problem was that the roofers they’d hired hadn’t bothered to look under the shingles and check the condition of the decking. The extra layer of shingles (in addition to putting a lot more weight on the structure of the roof) had trapped a lot of moisture, creating a perfect environment for the algae, mold and mildew that was currently rotting right through the deck of their roof. It was also setting off the children’s allergies. The whole roof would have to be taken off and a new one installed. The Wildes kind of wished they’d done this last year.

How roofs are replaced

Reroofing may sometimes be a workable solution. But in addition to the risk of deterioration, a reroofing job is much more vulnerable to hail damage than a roof with a rigid deck. Ask your roof installer for advice.

If the roof is to be replaced, first the old shingles are removed with their nails, so the new roof can go on a completely flat surface. A good roof installer will do this without leaving any debris lying around. Before nailing in the new shingles, the roof installer puts a water shield over the deck to keep rain from getting in through the nail holes. The new shingles are laid down in such a way as to minimize the number of exposed nail heads. All this should take one to three days.

Charlotte’s top roof installer

Advanced Roofing and Exteriors are the best roof installers in Charlotte and Concord, NC. They’ve won the Angie’s List Super Service Award twice. This family-owned company is also an Owens Corning preferred contractor and a member of the Home Builders Association of Charlotte. They’ll plan their schedule to fit your own, and provide the materials themselves. If you need a new roof, call today for a free estimate.

Roofing contractor in Charlotte, NCWhat you want in a roofing contractor

When you need roofing work done in Concord, NC, you need a roofing contractor who will show up on time, stay within budget, arrange their work schedule to suit your needs, provide the roofing materials themselves, and finish the job without leaving bits of roofing materials on your lawn or damaging your garden. It’s also a plus if they offer free estimates.

Some roofing materials carry their own challenges. Slate, for example, is a roofing material that lasts for centuries, but from a roofing contractor’s perspective it has one major disadvantage — you can’t walk on it. The slate shingles are long-lasting, but too brittle to support the weight of a human body for any length of time. If your roof is metal, or something else besides asphalt shingles, be sure to ask any roofing contractor you talk to if they know how to work on this material.

Where to look for one

The advantage of a small, local roofing contractor in Charlotte is that it depends for its survival on positive word of mouth within the community in which it operates, and does its work accordingly. The disadvantage is that some of these contractors are “storm chasers” — subpar contractors or outright frauds who will do poor work, or will try to pressure you into paying upfront and then disappear.

In order to avoid these people, you should ask your friends and neighbors for the names of roofing contractors they’ve worked with, and which ones in particular they would recommend. You should also look up a company and see how long it’s been in business — a year is good, ten years is better.

Once you’ve done all that, there are groups that rate roofing contractors. Two of these are the Better Business Bureau and Angie’s List. Owens Corning also does assessments of roofing contractors. Home builders associations and other professional groups have standards of their own.

The BBB also has a set of recommendations for dealing with contractors. They suggest you go to home shows, get multiple bids on any project (but don’t take the lowest bid), ask about work, materials, cost and terms of payment, ask contractors for a list of previous customers, pay by check or credit card, check for licenses, permits and insurance, and get everything in writing. They also recommend you stay away from a contractor who tries to pressure you.

Charlotte’s best roofing contractors

Advanced Roofing and Exteriors are the best roofing contractor in Charlotte and Concord, NC, having won the Angie’s List Super Service Award twice. This family-owned company is also a member of the Home Builders Association of Charlotte and an Owens Corning preferred contractor. If you need a roofing contractor, call today for a free estimate.