A Charlotte roofing contractor focuses on the customer

The advantage of a Charlotte roofing contractor

(The following is a dramatization.)

The Williams family needed a roofing contractor for their Charlotte home. They had recently suffered a leak which had caused some damage to the beams underneath their shingle roof. Having heard horror stories about roofing contractors who turned out to be frauds, they decided to hire the most well-known national roofing contractor they could find. 

Metal roofing in Charlotte, NC

The work was done, except for two problems: the work crew had gone one day over the allotted time, and the damaged beam had not been replaced. The leak was patched, but at some point the rest of the damage was going to need to be repaired.

So they called the roofing contractor and asked why the beam had not been fixed. A company representative promised to get back to them within the next two days. One week later, the company representative informed them that the beams had not been part of the contract. Mr. Williams left a very angry review on Yelp, where it joined thousands of other reviews both good and bad.

The Johnson family needed a roofing contractor for their Concord, NC home. In their case, an overheated attic had caused severe heating of the shingles from below, causing them to warp and buckle and creating gaps between them. They decided to do a little more research and try to find a Charlotte roofing contractor that they could rely on.

They asked their friends and neighbors. They looked at the Web sites of the Better Business Bureau, Angies List, Manta and other groups that offered reviews and ratings. They checked the ages of businesses, and looked for their licensing and insurance information. Finally, they found a firm that seemed trustworthy.

Not only was the work done well and on time, but the contractor suggested to Mr. Johnson that while he was at it, he should have the ventilation problem in the attic taken care of before the problem appeared again, which Johnson had not even thought of. He also asked that Mr. Johnson tell his friends if he liked the service he had received.

Charlottes best roofing contractor

If you need roofing work done in Charlotte or Concord, NC, you should look for a Charlotte roofing contractor to do the work. Advanced Roofing and Exteriors are the best roofing contractor in Charlotte and Concord, NC, having won the Angies List Super Service Award twice. This family-owned company is also a member of the Home Builders Association of Charlotte and an Owens Corning preferred contractor. They will plan their work schedule to suit your needs, and provide all the roofing materials themselves. If you need a Charlotte roofing contractor, call today for a free estimate.