Talk to the BBB about roofing contractors
If you need a roofing contractor, there are a number of online sources of information you can use to look for one, starting with the Better Business Bureau. The BBB records millions of inquiries about roofing contractors every year, along with thousands of complaints. They also have recommendations on how to look for one. Start by looking for a contractor that’s a member of at least one professional association. Talk to your family and friends in the area, and go to home shows to meet roofing contractors.
When you talk to a roofing contractor, ask about the work, materials, cost and terms of payment, and if there are previous customers who can act as references. Read all the fine print before you sign anything, and make sure all parts of the deal are written down. Try to get at least three or four bids on a roofing project, although six or seven is better. When in doubt, choose one of the bids in the middle.
Angie’s List and Owens Corning
The ratings system Angie’s List uses runs on customer feedback, and rates roofing contractors with grades ranging from A to F. Special weight is given to feedback about completed projects.
Owens Corning has its own list of roofing contractors they favor. These are roofers with all the right licenses and at least one million dollars in general liability insurance, which are chosen for their commitment to customer service, quality and stability, and also have a good BBB rating and up-to-date technology. (These companies also offer Owens Corning Roofing System Limited Warranties.)
Roofing contractors to avoid
According to the BBB, here are warning signs of roofing contractors you don’t want to do business with:
- Contractors that lack a license, permits, insurance information or a permanent place of business.
- Contractors who show up at your door and tell you your roof needs fixing, or just ask to inspect it.
- Contractors who only accept cash, pressure you, try to scare you, offer usually low bids, demand all or most of the payment up front, say they have roofing material left over from another job or say things you know to be false.
- Contractors who use the terms “cancellation fees” and “liquidation damages” during negotiation.
Advanced Roofing and Exteriors are the best roofing contractor in Charlotte and Concord, NC. They have been in business for over twenty years and have won the Angie’s List Super Service Award twice. This family-owned company is also a member of the Home Builders Association of Charlotte and an Owens Corning preferred contractor. They will plan their work schedule to suit your needs, and provide all the roofing materials themselves. Call today for a free estimate.