If you’re looking for a roofing contractor in Charlotte or Concord, NC, you should start by looking for a local company. If a nationwide firm does a slipshod job on your roof, their reputation isn’t going to suffer too much damage as a result. A local company, on the other hand, absolutely depends on positive word of mouth within the community in which it operates.
Of course, if you’re looking at small and local companies, you’ll want to be sure you don’t get taken in by a fraud. There are any number of self-declared contractors who will demand payment up front and do substandard work or no work at all in return. None of these roofing companies ever stay in business very long, so be sure to choose a business that has been around for some years. Ask your friends and neighbors if there are any contractors they would recommend.
When you’ve done all that, there are groups that have ratings for contractors. You can get more information from them.
People who rate contractors
Two groups who provide ratings of contractors are the Better Business Bureau and Angie’s List. The Better Business Bureau has been around for over a century. It is a nonprofit organization that collects reviews of businesses and handles consumer complaints, serving as an intermediary between consumers and businesses. The BBB never endorses a specific business or product — they only rate them. Their ratings are worth paying attention to.
The BBB also has a set of recommendations for dealing with contractors. They suggest you go to home shows, get multiple bids on any project (but don’t take the lowest bid), ask about work, materials, cost and terms of payment, ask contractors for a list of previous customers, pay by check or credit card, check for licenses, permits and insurance, and get everything in writing. They also recommend you never do business with a contractor who tries to pressure you.
Angie’s List, unlike the BBB, is only a little over 20 years old. Its work is similar, but it began with construction contractors and home and lawn care services. Owens Corning makes its own assessments of roofing contractors. Home builders associations and other professional groups also have standards of their own.
Charlotte’s best roofing contractor
Advanced Roofing and Exteriors are the best roofing contractor in Charlotte and Concord, NC, having won the Angie’s List Super Service Award twice. This family-owned company is also a member of the Home Builders Association of Charlotte and an Owens Corning preferred contractor. They will plan their work schedule to suit your needs, and provide all the roofing materials themselves. If you need a roofing contractor, call today for a free estimate.