If your roof gets damaged
Let’s say a storm has been through the Charlotte and Concord, NC area and your roof has been damaged. The first thing you want to do is find out how bad the damage is. Don’t try to climb on your roof yourself if you can avoid it — look at the damage from your ladder. If you can photograph the damage from the ground or from inside your attic, you should do so — this will help you describe the damage to your roofing contractor.
Speaking of roofing contractors, now it’s time to start looking for one. Start by looking for a local firm. Both local and national firms hire from the same pool of workers — a national firm is unlikely to hire the greatest roofer in all the nation to fix your personal roof. The difference is that a local firm depends very much on repeat business and its reputation in the community.
Beware the frauds and second-rate contractors
The one danger in looking for a local roofing contractor is finding a low-quality contractor or outright fraud. These people rarely stay in business for very long, so the simplest way to avoid them is not to do business with any roofing contractor less than one year old. You should also ask people you know in the community if they know anyone you should particularly seek out or particularly avoid.
You should also try to get (along with the licensing, permits and insurance information) the ratings of any roofing contractor you’re thinking of hiring. Three groups who provide these ratings are the Better Business Bureau, Owens Corning and Angie’s List.
About the Better Business Bureau
The BBB is a nonprofit organization that collects reviews of companies and acts as an intermediary between consumers and businesses. The BBB only rates businesses, never endorsing them, but they do have recommendations on dealing with contractors.
The BBB advises you to go to home shows, get more than one bid on any project (but don’t take the lowest bid), ask about work, materials, cost and terms of payment, ask contractors for a list of previous customers, pay by check or credit card, get everything in writing and never pay too much up front. They also recommend you never do business with a contractor who tries to pressure you into making a deal.
Charlotte’s best roofing contractor
Advanced Roofing and Exteriors are the best roofing contractor in Charlotte and Concord, NC. They’ve won the Angie’s List Super Service Award twice. This family-owned company is also a member of the Home Builders Association of Charlotte and an Owens Corning preferred contractor. They’ll plan their work schedule to suit your needs, and provide all the materials themselves. Call today for a free estimate.